Reviews

Thank you, Chris, for all the time you spent troubleshooting our thermostat issues! You are a wealth of knowledge and I enjoyed learning from you!!

Jake was great! He was very nice, did a thorough inspection and gave great recommendations.

Cody and Chris came out for our annual maintenance. They went above and beyond. Highly Recommend

Jake was great! He is extremely thorough and explains every detail to my understanding. Appreciate his work.

Jake did a great job today and office ladies are always amazing as well! He did a fantastic evaluation to my AC. Showed me what my problem is, what he recommend, and gave me what the bill would cost before he made the repair.
He took pictures of everything and documented everything. I appreciate a person is dedicated to his profession making his and the companies happy and without any additional problems. Thank you.

Thank you Anna's!

Jake was prompt, pleasant, courteous, thorough and professional.

He explained every aspect of the overall maintenance process on my HVAC unit.

He provided a thorough summary and recommendations for maintaining a healthy functional air and heating system. He pointed possible fire concerns and made necessary repair recommendations.

Since I have a homeowners warranty agreement I opted to contact them for the required repairs to be done at an affordable cost at this time.

Jake provided tips and recommendations to install additional equipment to maintain a continuous internal clean air flow and surge protection for the unit.

This was my third service visit, with your organization and am pleased with service provided.

Jake was patient and considered making me feel like a valued customer.

Cost of this visit was covered by my monthly maintenance agreement I have with this company, therefore, saving me any additional out of pocket expense at this time.

Exceptional customer service and respect for my property.

They demonstrated a high level of professionalism, maintaining courteous communication and adhering to industry standards throughout their engagement.

Just had my AC serviced by Jake. He was very thorough and did a great job. My unit had some special issues and he was able to take care of everything. He was very professional and knowledgeable. Thank you!

Jesus Garcia of Anna’s Air and Heat INC is an excellent technician! He is very knowledgeable and professional. He gave my system a thorough review and had it back up and running very quickly. I highly recommend both Jesus and Anna’s to anyone looking for skilled professional A/C work.

We have a pleasure of working with your organization for Plumming and Maintance of a tankless water heater. The techs were very professional and Service with a smile. I enjoyed their time that they were here. they made me feel confident in their level of work and their skills thank you Grant and Izaak .. Kudos To you Guys !!!!

very polite and professional. Explained everything

I have the Anna’s Air Heat and Plumbing yearly maintenance plan. It’s $13 a month and they come out twice a year to perform maintenance on my AC unit. They take lots of pics and are very to the thorough. Jake was easy to talk to and explained everything he checked and where issues could arise. He did a fantastic job and gave me the status of my system and had recommendations for improving my AC unit.

Prompt, timely, and professionally handled.

“Ran” arrived on time and was very personable. He asked a few questions then made some recommendations regarding the type of HVAC that would be best for my home, easiest to service/maintain and that would best suit my needs over the long term. I was very impressed with his attention to detail.

Very professional. Grant was helpful. Cleaned up and always communicated timely and kept me informed.

Anna’s highly recommended if I can put more stars then I would. Jake Hudgins what an awesome guy. Thank you sir

Jake did a great job today and office ladies are always amazing as well! Thank you Anna's!

Jake was awesome today! Office ladies are always very nice as well. I needed a contractor replaced today as the old one was melted and corroded. Jake had part on hand today and got it changed out and our unit is rocking and rolling again! Thank you Anna's air and heat We will absolutely call for another appointment in 6 months.

Jake did a great job! Prompt and efficient!

My technician Jake did a great job! He double checked everything that he did. I would recommend them to everyone.

Jake was great. Very friendly. Kept me informed every step of the way and explained recommendations thoroughly. I would highly recommend him and your company to others.

Neil is very thorough, honest and skilled at his job.

Jake did excellent job on maintenance

Grant was very helpful with our plumbing concerns! Polite, punctual, and knowledgeable to get the job done!

Grant did a great job!

Jake was great. Very friendly. Kept me informed every step of the way and explained recommendations thoroughly. I would highly recommend him and your company to others.

Pleasant professional and explained everything very clearly

Great job on plumbing repipe of home in a jiffy. Grant and his assistant Derrek (spelling?) were awesome. Thanks.

Couldn't be happier with the plumbing service provided by Grant. Did a great, thorough plumbing inspection and even did a quick repair to the sewage cleanout with the part I had on hand. Im very happy having changed to Anna's.

Grant showed up at a job we where doing showed up very quick he was very polite and professional i will always us him on every job we get

I want to recognize Grant Botha from Anna’s Air, Heat and Plumbing for the outstanding work he provided. Grant was extremely professional, knowledgeable, and went above and beyond expectations on my project. As someone in the restoration industry, I work with many vendors, and it’s not often you find someone who delivers this level of service and quality. The job was completed efficiently, communication was clear, and the workmanship was excellent from start to finish. I will absolutely be using Grant and Anna’s Air, Heat and Plumbing on future projects, especially throughout Brevard County. Highly recommended.

Grant did a great job. He was quick and left no mess. Thanks

Great job on plumbing repipe of home in a jiffy. Grant and his assistant were awesome. Thanks.

A Technician named Ran (Pronounced Ron) from Anna‘s, saved us from making a huge expensive mistake with Dial Duron, who mis-diagnosed an overloaded circuit that tripped a breaker, as having an air handler with a burned out heat kit. Their words were “it was fried“. Ran looked at it and said it looked good to him. He hooked up gauges to the condenser Heat pump and determined that the system was slightly low on refrigerant, and that the refrigerant line filter was clogged and needed to be replaced. Then he put a multimeter on the heat kit circuit in the air handler and determined it was pulling 35 A of load and was functionally in very good condition. The problem was that the system was on a 30 amp breaker in the panel and when the cold snap hit the auxiliary heater in the air handler powered up exceeding the limit of the circuit breaker and it tripped. Dial Duron wanted $24,000 for a new Heat pump system and $8000 for the ductwork. We canceled our service contract with them and will be using Anna‘s AC service from now on.

Jake did a fantastic job. I highly recommend

Jake was excellent with details

Jake was very professional, personable and knowledgeable of the system. He explained things so I could understand them.

Ryan and Kaleab was very professional in what they did and beyond. If I had another house I would really want them to work on it. Thank you guys I slept like a baby. I'll recommend your anytime. TY Neil was out taking care our heat.

A very experienced technician was polite and did a wonderful job. I highly recommend this firm. Neal was able to replace my heat kit under warranty and now my house is heating great! he was very helpful and very polite and friendly!

Jake and Neal were great with getting our new thermostat set up and new wire ran. Everything works great and we are very satisfied. Thank you Anna’s air heat and plumbing.

Thank you for getting my heat fixed right away. Ran was awesome, signed for their membership as well.

Jake was awesome in servicing my home and my two sons homes AC systems. Very thorough and patient. Highly recommend and I will definitely review recommendations provided today. Thank you Anna's air and heat.

Kiril Panyukov Great service and professional! Thank you Anna’s Great service. Friendly and fast.Neal was a true professional and answered all of our questions Thank you kindly to you and your team

Extremely satisfied with Kirill! Will call again and recommend.

You did a good job you’re very polite and answered that questions you wanted to know

I want to take the time out and thank Anna air and heat for your service. Also, for sending Chris Adams. Thank you for being so professional and your timely manners. If I need help again please send Chris! 5 stars ⭐️

Kirill was very professional and helpful

Jake came out & did a thorough inspection of our system. He was knowledgeable & explained everything in a way we could understand. Fixed the issues with our AC. Was very happy with the service provided.

Was a great experience with Kirill today doing our inspection of our economy unit.

My unit had lost it's charge and Anna's Air sent Ron over and checked out my unit which is 9 years old and it has a leak somewhere and he told me roughly what it would cost to find it and if repairable and that cost using the $5,000 rule it didn't make any sense to go any further. So I'm weighing my options right now.

Jake was very thorough in all his work. He spent time monitoring the system. He was polite. He shared the inspection information in detail. Thank you,Jake.

Jack Hudgins was a GREAT GUY! He took pictures of everything that was wrong or could go wrong with my AC system. I had alot going on with my system and it was going to cost me alot of money, so I asked him if he was in my situation what would he do. He recommended all the things he would take care of first, so the system would continue to run and not breakdown. I can't afford a brand new system at the moment, but he gave me GREAT advice on what to take care of first to keep my system running smoothly. He also told me about the membership, and how it will save me lots of money in the long run, until I'm able to save up for a brand new system one day! Lol When I start on the repairs I would like to recommend Jack to complete the work for me. Oh! He also mentioned the plumbing. I was showing him some plumbing pipes that I had in my backyard that I wanted repaired, so I will be calling Anna's for my plumbing as well! 🪠🚿🚽🔧🪛🙂

Jake Hudgins was absolutely great. He arrived promptly, quickly identified the issue, and explained everything clearly so I understood what was going on. He was very kind, respectful, and professional throughout the entire process, which really helped put me at ease. I appreciated that he took the time to educate me instead of rushing through the visit. The problem was fixed efficiently, and the whole experience was smooth and stress-free. Highly recommend!

Very good. So happy to deal with a smaller company. Chris explained everything to us and did a great job !

Just met Grant, the plumber who has joined the Anna’s team. Really enjoyed Grant’s professionalism.

Jake was great, did the yearly maintenance included with the install. checked performance of the system and made some recommendations He did a good job and he seems to be technically inclined, didn't shy away from sharing the details which I appreciate as an engineer that double checks everything

Wonderful, kind and fast service...(as always). Reliable and knowledgeable. They're a terrific company. 🙂

Ron was great to help diagnostic my problem with my ac unit

Chris was knowledgeable and thorough he gets 5 stars

Neal was on time and very efficient. Polite and explained everything.

Excellent and thorough inspection and walk-through of entire AC system incl. ductwork

Chris was very prompt and professional! Very appreciative of the quick response whenever we have issues.

Chris was on time, very pleasant and professional with a wealth of knowledge. He explained everything so it easily understood. Anna’s air is a wonderful company

Excellent technician. Jake performed excellent service. Thank you. 😊

Excellent work done by Anna's team, not one detail messed. It's a a five star job well done.

I really appreciate Neal’s expertise and fixing all the issues with the AC that was caused by another company. Thank you so much! January 2026 Our system was due for maintenance and my husband had made a comment to the tech that one side of the house has always been warmer then the other side. While the tech was up in the attic, it was noticed that there was equipment leaning on the AC lines preventing air flow to the other side of the house. HUGE thank you to Ron, Derek, and Neal for keeping our house cool/warm and clean of mold. Derek did most of the work and he was very kind and considerate while here. He did an extraordinary job cleaning up after. It was the first time I didnt need to clean up after service people. Neal was also very kind and considerate. Ron was very good at explaining all the fees to us and gave us a good deal. I felt very comfortable with them in my home.

Anna's Air & Heat is awesome! All their technicians are very knowledgeable and do a great job. We had an inspection with Chris before, and he provided a very detailed report. This time we had Ran for the tune up, and he was excellent too! Very knowledgeable, and give us a thorough overview of the AC system and provided great recommendations. Their prices are fair. Cannot beat their promos! Highly recommend!

Wonderful, kind and fast service...(as always). Reliable and knowledgeable. They're a terrific company. 🙂

What can I say? Five star rating! Grant showed up and got right to work. He explained what problem was with my water heater. And what had to be done. It was easy to see as there was lots of rusty water on the garage floor. He went about taking the old water heater out and replacing it with a new one, cleaning up everything, checking the operation of the new unit, answering all my questions. Couldn’t have been a better experience. Hats off to Grant and Anna’s Air-Heat-Plumbing!

Best service ever. Much appreciated.

Kirill was a fantastic help with my service on my AC! He was very polite and efficient with his service! Offered to answer any questions I had as well.

Compressor blew up. They had someone out the same day and had it completely fixed by the next day. Great experience all around. Jason and Taylor were professional and experienced. Would recommend.

Kirill Panyukov is an excellent technician. Very professional and very approachable. He explained the whole process and findings to me as he was doing the maintenance. He really is a great asset to Anna’s Air & Heat company. Today I’m a highly satisfied customer of Anna’s Air & Heat thanks to Kirrill. Keep up the good work!

Jake was wonderful. Knowledgeable and explained the repair in detail. He worked clean and neatly.

Ron and Chris did a great job

Neil Gugenheim arrived at the specified time and performed the maintenance in a professional and efficient manner.He was polite and friendly. It was a pleasure to meet him. Thank you.

Kirill did a great service and was very informative.

Damien did an awesome job checking my air conditioner. He checked my vents which has not been done before. Damien explained what I needed and how it works to protect my air conditioner. I highly recommend him for services on air conditioner. I would give Damien 10 stars if I could.

Annual service performed by Kirill and Ran. They were extremely professional with strong communication skills, knowledge of our system and any upgrades or additional items recommended. We switched to Anna’s approximately a year ago from a long established company and haven’t looked back! They do a wonderful job.

Jake Hudgins serviced our AC unit, thoroughly checked all components, took pictures of any potential problems then reviewed all values and potential problems and solutions. Very professional, knowledgable, kind and courteous.

Chris was great!

A+ for effort. Jake tried very hard to clear up a problem he found during routine maintenance. Above and beyond. Thanks

Great experience with Anna's Air. Neal was very knowledgeable and answered all of my questions.

Kiril and Ran were amazing

Kirill Panyukov came out did an awesome job. He informed me that the heating system was working only 50 percent. Still under warranty and that the problem will be handled. Well the guys were very professional all of them from sales to installers. The job only took a full day in which I need because my old system was shoot. They rebuild the box that the A/C handler sets in because was all molded and delapitated . I give them guys 5 stars my air cool again better than before.

Anna’s air and heat, including Ron and Kirill who fixed the heater on my AC unit come out to fix the issue quickly and efficiently. Very great company and nice and respectful people

Ron and krill have done an excellent job and greatly appreciated Neil went above and beyond to complete a task that was frustrating and difficult Committed and persistent he accomplished what he set out to do I truly do commend and thank him Sherie

Ron and Keril did a great job. They arrived on time and were pleasant to work with.

Kirill was great! First, he noticed that I do not wear shoes in the house and he took his shoes off before entering! Then he as very thorough in explaining the process of duct cleaning. Once he was done, he vacuumed all the areas under the ducts and got up any debris that had fallen. My son says to add “he was very kind” and he was. I would definitely recommend Anna’s air and heat and will use them in the future and would definitely request Kirill as our technician.

Anna AC and heat and plumbing

Our family recently had the pleasure of working with Anna’s air heat And plumbing for our AC maintenance, and we couldn't be more impressed. Their HVAC maintenance professional, Kirill, embodies professionalism and pride in his work, ensuring that every detail is attended to with care. His pleasant and respectful demeanor made the entire experience enjoyable, and he took the time to explain the maintenance needs in a way that was easy to understand. I highly recommend Kirill and Anna’s Air-Heat-Plumbing for anyone in need of AC services. Thank you for a job well done!

Neal Guggenheim did an excellent job. He was super friendly and very knowledgeable.

Ran and Derek to the rescue. One of the only companies that called back and the only one that actually followed thru over the holiday season to replace a cracked water heater. Reasonable & competitive prices.

I would like to give a big SHOUT-OUT to Neal. He is very knowledgeable & was able to explain things to me where I had a full understanding of how my HVAC system works. He also reiterated how important it was to keep up with the maintenance & what I should do as a homeowner to keep my system functioning properly. THANK YOU NEAL!

Neal Gugenheim did a great job!! Highly recommend him!

Neal helped with my HVAC system, serviced it and answered all of my questions, Thanks!

Neal G. was informative and polite. Great Job Anna's Air!

Anna’s air goes above and beyond. The office lady were pleasant and Neal was wonderful. i highly recommend.

Neal was honest, professional and very informative. Thank you Anna’s Air!!!

Neal was one of the most accurate technician I’ve had. He found the problem within 5 minutes and fixed it in a timely manner. 5 stars.

Had a great experience with the entire staff at Anna’s. Everything was explained in detail and easily understood. I would recommend Anna’s to anyone needing Ac and heating service. They were accurate and very trustworthy.

I had Jason and Jake install my 4 ton Rudd air conditioner and handler. I found them to be excellent to work with, hard working, knowledgeable, and very friendly. During the installation they encountered some unexpected issues at my condo that took them longer than expected but they worked straight thru until 7:00 PM to finish the job. Despite working from 9:00am to 7:00PM, they stayed to clean up and it was as though they were never there. Thank you Jason and Jake.

The service professional, Neal Gugerheim, was very helpful and thorough while performing an annual maintenance on my home A/C system. I felt he went out of his way to explain what he was doing and his recommendations for what needed to be done. He carefully documented all the work done and emailed a full report to me. I would recommend Anna’s Air and Heat.

Love Anna's. Everyone is efficient, friendly and very helpful.

Kirill Panyukov then I excellent job, was very thorough and nice demeanor. Thanks again.... Paul

Ron and Chris were great!

Had Kirill P as my technician today, very professional and knowledgeable. Been with Anna’s air for a few years now, highly recommend.

Kirill came and performed perfect service and was very transparent and respectful during the visit. Thanks Anna's for the good service!

Extremely professional and courteous team, from the office staff to the technician who handled the repair. Communication throughout the process was clear and efficient, and all deadlines were met exactly as promised. The service was smooth, reliable, and well-organized. I highly recommend their services to anyone in the community looking for quality and professionalism.

Ran and Kirill

Ran is a super man. His honestly was very important to me and the quickness to give me a quote for otherneeded work was spot on.

Ron and Kiril explained well my options and provide good explanation! I highly recommend them

Ran arrived early and was very efficient. He explained the service needed and answered questions. Would recommend.

Excellent work

Kirill was very polite and knowledgeable

Very,very, very informative and professional. Would recommend their service. Ran and Jake were great and very nice and found and fix the problem. Appreciate Anna's Air and Heat.

Jake was very professional and knowledgable. He explained what he found and what tasks he performed.

The technician that worked on my house today was Jake Hudgins. State Farm made a huge mistake letting this guy get away, because he's absolutely amazing!! He was extremely thorough and caught some things many technicians before him overlooked.

Kirill and Derek were extremely professional, respectful of property, on time, completed the work efficiently and explained exactly what they did with pictures and detailed description. We are very pleased with their service and highly recommend your company.

I had service by Ron he was amaUng I recommend Anna's air and her Kaleab Damien Jesus and Neal you guys were awesome they did a great job I highly recommend them to anyone that needs AC work done in the future thanks again aanas air and heat

Ron and Chris were very helpful. A+

Chris was excellent! Quick work, educating me on different aspects of my new hot water heater and was willing to answer any other questions I may have. Thank you Anna’s for your quick service and great customer service!

Maintenance Visit 12/06/2025: Kirill came for my regular membership checkup and maintenance. He was very professional, patient, and thorough with my system and answered all of my questions. He didn't push me to make any purchases and encouraged me to do my own research on potential lifetime-extending add-ons. Thank you, Kirill! Maintenance Visit 7/11/2025: Chris got my system checked and cleaned thoroughly. He has an attention to detail and a positive attitude. Thanks, Chris! Update 1/3/2025: Jesus came by and performed the part replacement and repair. He seems like a great guy and got me up to speed on the best way to clean my drain line without opening up the unit. Everyone in this process has been helpful and pleasant. Big thanks to Hadley, Damien, Beth, and Jesus! Initial Review: Hadley on the phone was pleasant, clear, and helpful and Damien, who came out for the diagnostic, was knowledgeable and polite. I felt valued and happy with the service I have received. A follow up appointment is planned for part replacement.

My tech was awesome. Arrived on time, was courteous and knowledgeable.

Jake was excellent! He came early, took pictures of everything & explained it all to me. Very professional, thank you so much!

Chris was very professional and had a good spirit about him and very knowledgeable, he put the new blower in and now my AC works like a charm.

I can not express how wonderful all the employees at Anna's air and heat are. Customer service always 100%+, always on time, explain everything, never pushy, I can say so much more but I think you get it. I will never use another company, they are truly wonderful. Good companys are hard to find so i will send family, friends, and neighbors.

Best in the business. One of the most amazing AC companies you will come across. I don't normally leave reviews, however this one is well deserved. Everything from start to finish was amazing. I waited to leave a review, I wanted to make sure all was good with product and install. SPECIAL THANKS.... RAN BARR AND THE INSTALLERS. BOTH WERE GREAT NO PRESSURE PERFECT INSTALL. ANNA YOU HAVE A GREAT SET OF PEOPLE WITH YOU.. WELL DONE!!

Love Anna's. Everyone is efficient, friendly and very helpful.

Hadley made scheduling the same day appointment a snap. And Jesus had us back in business in no time. I highly recommend dealing with this company . 25 Nov 25 update: This time we needed Anna’s for their plumbing service. They told me they could get someone out the next morning but actually later that night Grant arrived. Grant is a super nice guy and he had our problem corrected in no time. So I give Grant and Anna’s both five stars.

Jason and Tylor did a wonderful job setting up our new HAVC system. Jason did an exceptional job on general edu of system, maintenance, and shut off of system. Will definitely stick with Anna's air over previous company we have used for 3 yrs.

The Best Actually! So Responsive the front office is and they're technician is the nicest plumber I have ever meet in my life actually! Such a kind and friendly young man. I could tell just how knowledgeable he was just by talking to him about my leak under my kitchen sink. I tried to do it myself, PLEASE LISTEN TO ME EVERYONE, DON'T DO IT YOURSELF, CALL ANNA'S AND YOU CAN THANK ME LATER! THANK YOU GRANT, YOUR EXPERT WORK IS SO GREATLY APPRECIATED! YOUR THE BEST IN ALL OF BREVARD COUNTY IN MY OPINION SIR!

Had to replace our ac

Grant was great!

Jason and Jake were on time, very professional, knowledgeable and explained everything in detail.

Jake did great job. Arrived on time. He thoroughly checked out our new system. Even made strap for the center of the air intake to prevent the air filter from being sucked into the air handler. Being a member, there was no charge for this service. He was very friendly, and enjoyable to talk to.

Christopher Adam was incredible friendly clean explained everything to Detail. He was great.

I had issues with people coming to my house to give me quotes and this company accommodated my scheduling needs. Greatly appreciated. We need more people like Grant my technician & Monica that answered the phone that actually communicate with their customers. Highly recommended.

My technician Jake was awesome! He was very thorough and had the level of experience that I look for in a repair person. He took a lot of pictures which made it easy to understand the condition my a/c was in and what needed to be done. He explained what I might need but didn't pressure me into buying anything. I definitely signed up for the membership service, worth it!

Kirill arrived promptly and did a very thorough job on my air conditioner. He was courteous and provided answers to all my questions. Thank you.

Tyler and Derek at Anna’s Air, Heat and Plumbing did a terrific job replacing all of our home’s AC ductwork from the air handler in the garage through the attic to all the vents and supplies.

Kirill with Anna’s Air and Heat did semiannual A/C maintenance

What very good service. The serviceman who came was Neal Gugenheim, so professional and so congenial at the same time.From the prompt arrival time , to Laying down a drop cloth to protect our flooring, and working digitally to complete the job, we could not ask for better service. Thank you Anna’s Air and Heat. Job well done.

Chris was fantastic. He explained everything and was very courteous and respectful.

Chris came in and fixed the issue we explained everything he was doing and any and all options without rushing through anything. He is very pleasant and represents your company very well.

My unit had a leak, someone came out to measure it within 10 minutes. I had a brand unit installed next day. Service was quick and I’m very satisfied with the results. Jason and Tyler are the best! Thank you!

Jake was an awesome tech. Appreciated his walkthru and communication. Super helpful

Had a great experience with my HVAC maintenance appointment. Jake was professional, knowledgeable, and took the time to answer all questions. Highly recommend.

My technician Jake was awesome. He is knowledgeable, polite, very neat and prompt. He explained the issue I was having in great detail. I will definitely call Anna's in the future. Thanks Jake!

Grant and Ran were very professional, they took the time to explain the new unit. I highly recommend them.

Very knowledgeable and nice to work with. Jack was very pleasant to work with!!

Prompt, informative and knowledgeable! Jake was very thorough and explained everything along with pictures. Very happy with his service and professionalism!

Couldn't be happier Jason and Taylor did a beyond amazing job clean smooth looking nothing looks off or half-assed

New install. Jason and Tylor were great.

Very friendly and knowledgeable. Shown me all details what issues and explained indebted details.

Neal was wonderful! He did a completely thorough job checking every part of the HVAC system as well as looking in the attic. He found small holes that may have been affecting the air quality and repaired everything in a timely manner. He was incredibly friendly and knowledgeable!

Neil and Ron were awesome, I would definitely use this company again. I was happy to invite them for lunch, they worked really hard Thank you Anna’s

This visit was in April 2025. Nate was here in a timely manner and fixed the issue quickly and professionally Thank you Nate and Anna's Air! Stay cool.

Knowledgeable and experienced and great service, thank you! Chris taught me some things I never knew before. Was able to get my AC up and running and get a few other maintenance things ✅ done!

Another great system check up and I appreciate all the system knowledge

Anna’s Air, Heat and plumbing employee was very good and friendly. Informative and knowledgeable!

Gave good advice on what my unit needed versus what could make it run better and didn’t try and push things I didn’t need.

Technician Chris arrived on time, very courteous. Explained what he was doing, and problems identified very well. provided options for repair and improvements. Felt his work was clean and very professional. Performed work on main AC and secondary AC. Started maintenance plan. Small company, family owned, service feels very personalized.

I won't use this service again. I have some prior experience in air conditioners and although the technician was well trained and courteous within a few minutes of being at my location I explained my problem to him as I suspected as being a leak. I had done some basic test on the unit since i am a qualified proffesional engineer. He suggested buying a new $6000 unit without even seeing my unit which is in excellent condition having been stored soon after purchase for many years. It has very little use. Yes it was a leak and after over two hours of searching he was not able to find the leak. So I now have to seek another company to repeat the search for a leak. I think replacing a unit that has few operational hours on it and is in good physical condition to be wasteful and abusive to senior citizens living on a fixed income unable to afford purchasing a new ac unit because of a leak.

Jake was on time, very professional, knowledgeable and explained everything in detail.

Tech was prompt and courteous. That's the 2 stars. Otherwise, typical big company that wants to overcharge for everything. Wanted $1650 to pull and clean the evaporator coil. Found an independent Tech who charged $795. Problem with many of these big companies is the Tech is also a "salesman" earning a hefty commission for the repairs they talk you into.

Great company.

Had to install a new plenum. Service Professional Tylor MacFarland came early, was very polite and overall professional. He got the job done efficiently and effective. My overall experience with this service was exceptional.

Grant came in and serviced my hot water with professionalism and timeliness. I would definitely want Grant to come out again if I needed my hot water maintenance in the future!!! Thanks Grant!

Highly recommended. Chris is very detailed, took pictures as he went through checking every aspect of the AC inside and out. A breakdown was provided of areas we should be aware of. I am very pleased with Anna's Air, Heat and Plumbing. We are definitely keeping them on speed dial. Thank you Chris very taking the time and service our AC.

Good communication and intro offer. Pro staff and service. Tech very clear and communicative. Nice job!

Neil was awesome!! Right on time and he explained everything to me so I could understand!

Great technician come to check my AC. He is very knowledgeable, he not rush like others technician, He double check it again to make sure he get the right diagnostic for the issues. Unfortunately my ac is old one so better replace it than fix it. They try to give me the best prices for me and try to get 0% financing.. highly recommended 👌

Get your air service done with them. Excellent service. Great people. Neil is the best! Very reliable and trustworthy. Also very knowledgeable and great with recommendations

Chris and Kirill did an amazing job. Responsible and accountable.

The two employees sent out to do the work were exceptional. They worked in the pouring rain. They were professional, they were very personable. I would make sure that you guys didn't lose these two. They should get the maximum kudos allowed out of the work that they did for me kenneth mott.

Thank you to Grant who helped us with our leaky shower. Price was very fair and he was so nice to work with. Appreciate you!

Very professional and personable workers. I will use them for all my air and heat needs!

Excellent customer service from office staff to technicians

Annas Air Heat sent two excellent technicians to help fix my air conditioner the same day I called. Their phone and dispatch staff are patient and kind, even when speaking to a frustrated person with no AC! They also don’t just send you a useless We Are Heading Your Way notification without an eta- they use a tracking app. Ive had two brand new systems installed by them the past year and the price and professionalism were impressive.

Easy scheduling, good communication, Jake was great.

Grant Botha did an excellent job. Laundry sink faucet, outdoor hose connection, and kitchen food crusher installed properly.

Awesome service and professional technicians. Thank you Chris A and Kirill.

Jake was awesome. Cool guy!

Came out and did a great job servicing our AC. On time, politer and knowledgeable!

Jake was AWESOME!! Sealed a large hole on my supply plenum and resealed the whole thing and eliminated any bacteria, helped protect my home from bacteria with UV system, and so much more today! 10 stars for Jake thank you Anna’s!

We really appreciated Neil coming in a timely manner and was so impressed with his work on our maintenance check up. Don’t believe there were any areas that he didn’t service (both inside and outside) Thank you Neil great job!

Grant arrived exactly at the appointed time and quickly accomplished the water heater replacement. Very professional and pleasant to speak with. We look forward to future interaction.

Not competitively priced

Absolutely AWESOME!! Im so glad I had them come out, receptionist was so very friendly and amazing!! The technician that came is not just a sales person he ACTUALLY does the work too, so he knows what he is talking about! He is very nice, honest, and actually cares!!! They have a camera and a locator to see exactly where the problem is! Gave me a great reasonable price, I absolutely %100 recommend this company, if you are interested a tight spot like me with a nightmare this is your light at the end of the tunnel!!!

Neal Gugenheim came through and fixed my A/C in less than 30 minutes! Super professional, fast, and clearly knows his stuff. Highly recommend if you need quick and reliable HVAC service.

Ran is amazing!!!! So helpful and taught us what we need to do to keep our systems up and running. Thank you, Ran, and thank you Anna’s!!!

Tech was very good...can't remember name: josh, Jacob, Caleb? Tall, thin man with dark hair and beard.

Had a leak. They sent a tech out within 2 hours. Grant fixed our problem very quickly. Thank you!

Cody, Was very professional and provided good feedback in maintaining our AC unit. I will definitely recommend him to family and friends. Thanks, Jon Sablan

They were very prompt. They got us up and running quickly. Unfortunately for us we are going to have to replace the entire system sometime in the very near future.

Ron did great service! I would recommend him again

Called them based on reviews read - fair price provided - text a couple of days later offering an additional 10% off - responded, confirming, new price with the additional 10% & asking if new system included new thermostat? Response, yes - email sent from them, 10% sent in error - wow!! Just sent another email tonight stating we are agreeing to dis agreement & can we possibly agree on a price, compromise? Said they could come down $100 - this in my opinion is not a compromise - they created the issues, would not admit to them, refused to compromise, initiated by the consumer & willing to be flexible? I work for the best customer service business company in the world & no way would this issue have gone this far & as long as it has gone - apparently, Anna’s Air Heat & Plumbing is not willing to admit full or at least some accountability for this issue Got a great phone call today advising would honor 10% discount - papers signed & installing tomorrow - great recovery & looking forward to an extended business relationship - thank you👍👍👍👍👍 New system installed today & all is well - technicians they sent for installation - Jason & Tylor were amazing. Couple of unexpected curveballs were handled seamlessly & no problems - one involved having to cap a sprinkler head & the other had to put down a larger pad - true professionals. Credit to the entire company for resolving my initial concerns & everything ended up great. I would 5 star recommend them & look forward to signing up for their maintenance program

JAKE did a great job. Very Happy with the service. Gave me some good advice. Best tech I have had from your Company.

Ron and Cody provided excellent plumbing and HVAC service . Thank you.